Key Responsibilities 61 Routine communication with Cold Chain Customers to Understand 1.Customers’ product/project/solution profile 2.Customers’ new product/project development plan and requirement in compressor/CDU selection 3.Technology trend, Competitor’s information and potential application opportunities 61 Deliver technical training and seminars, providing guidelines, solutions, and recommendations in product and application. 61 Answer customers' daily technical inquires and follow up the on-going applications in customers 61 Visit customer sites to diagnose technical issues through system testing and data analysis. 61 Address and follow up on quality issues related to line and field returns. 61 Assist internal teams in solving engineering design problems. 1.To support R&D, Sales, Marketing and Plant on engineering issues 2.To participate the internal NPD projects 3.To prepare the needed technical documents
Requirements 61 Bachelor’s degree or equivalent experience in Refrigeration, HVAC, or Energy & Power Engineering. Mechanical Engineering and Electrical degrees are acceptable with relevant AC/Refrigeration experience. 61 6-8+ years of experience in Refrigeration, HVAC, or Energy & Power Engineering. 61 Proven problem-solving skills and a positive attitude when confronting difficulties. 61 Proficient in building relationships and a standout colleague attitude. 61 Proficient in English. (English Grade 4 or 6) 61 Strong analytical and logical abilities. 61 Strong willingness to self improvement and ability to learn quickly.