在罗氏，我们鼓励每位同事展现真实的自己；我们欣赏独特且出众的品质。罗氏的文化鼓励积极的表达、开放的对话和真诚的连结，在这里，你将因为做自己而被重视、接纳和尊重，并得到个人的提升和职业的发展。所有的这一切，都是为了更好地预防、阻止和治愈疾病，并确保医疗资源的可及性和可持续性。欢迎加入罗氏，一个重视每种声音的地方。

职位

Responsible for Applications Support



Main Tasks & Responsibilities

· Conduct operator training for end users after installation of
instruments and solutions. Feedback to the sales team on the tests' usage of
each new training instrument and solutions, to follow up the channel filling
with sales team.

· Solve application / product problems promptly and completely and could
provide a more comprehensive solution to the customer based on technology.

· Conduct product technical training for Sales / Engineers/distributors.
Maintain/update products information promptly.

· Support Sales to achieve reagent sales target and product pre-sales
bidding and new project promotion

· Visit Customer regularly, extend Roche value, consummate extended
projects. Collect and feedback customer requirements and product market
intelligence, support continuous upgrade and optimization of solutions

· Coordinate instrument installation with Service Engineer and Sales.
Work closely with Sales team and Service team to ensure customer satisfaction

· Coordinate customer evaluation of products. Assist customers in the
interpretation of test results

· Assist in yearly budgeting exercise and prepare monthly report



Basic Requirements of the Job:

You should have at least bachelor Degree in Clinical Diagnostics or
Appropriate Science or Medical discipline.



You should have

· Planning & Organizing, Customer Orientation & Relationship Management,
Internal Cooperation & Coordination

· Product & Application Expertise

· 3 to 5 years of experience in hospital diagnostics laboratory and / or
similar experience in the industry



我们是谁


打造更健康的未来是促使我们创新的动力。全球超过100,000名员工共同致力于推进科学，确保今天和明天的人们，都能获得高质量的医疗资源。我们的努力帮助了2600多万人使用我们的药物进行治疗，我们的诊断产品运行超过300亿次检测。罗氏通过赋能探索新的可能、激发创造力并保持高标准以提供突破传统的医疗解决方案，对全球的医疗环境带去推动和影响。



让我们一起，构建更健康的未来。




罗氏提供平等的职业发展机会。