1. 报价/投标/合同…订单:与客户密切沟通，协调销售和服务，应用和设计，从报价到订单正确正确的询价，并遵循/坚持流程;
Quotation/Bidding/Contracts…PO: close communications with customers, coordinate with sales & service, application & designer to make inquiry from quotation to a PO in a correct and proper way and follow/stick on processes;
2、对制造部的订单处理:与全球计划人员沟通以获得订单确认，并对任何关于改进/延迟/设计更改/紧急情况或任何意外的要求做出快速反应/行动;
Order processing to manufacturing: communicate with planners globally to get order confirmation and have quick response/actions for any requests on improvement/delay/design change/emergency or any un-expectations;
3. 发货和付款:与客户/销售协调提前发货，与内外部物流紧密合作，熟悉跨平台产品进出口流程者优先;与财务、销售密切合作，处理付款、逾期事宜，协调信用证通过北欧银行的电子呈递等。
Deliveries and payments: coordinate with customer/sales for delivery in advance, work closely with Logistics internally/externally for domestic goods and familiar with import & export process for cross-board products is preferred; Work closely with Finance, sales for payments, overdue, coordinate e-presentation via Nordea bank for LC etc.
4. 客户投诉与不满处理
Customer complaints & Irritations: Q1 handling;
5. 内部和外部审核:完成OtC流程文件，遵守业务规则，并遵守各项审核;
Internal & external audits: complete documentation for OtC procedure, comply with business rule and be compliance with all kinds of audits;
6. 对客户进行动态分析，定期与销售/客户就SOM/目标库存/平均寿命进行密切沟通，每天的开/关，以最低的库存持续供应;
Account review: with a dynamic view, have regular and close communications with sales/customers on SOM/target inventory/average lifetime, daily on/offs to achieve a continuously supply with lowest inventory;
要求：
1、2-3年以上相关工作经验
2、良好的沟通协调能力
3、积极、负责、敬业、注重细节者
4. 熟练的英语口语和书面表达能力；如有日语/韩语基础更佳
5、熟练掌握SAP/ERP/OFFICE 办公软件
6、大专以上学历，贸易/商务专业或有相关工作经验者优先