Job Responsibilities:
Strategy & Planning
? Support development and implementation of new computer projects and new hardware installations;
? Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs.

Acquisition & Deployment
? Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.

Operational Management
? Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed;
? Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels;
? Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.
? Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system.
? Implement and manage all systems, applications, security, and network configurations.
? Where required, administer and resolve issues with associated end-user workstation network software products;
? If necessary, liaise with third-party support and PC equipment vendors;
? Perform ad-hoc projects and related duties consistent with the scope and intent of the position.
? Collaborate closely with both LIMS and sysadmin team to streamline the integration of LIMS with other systems.

Requirement:
? Higher Diploma or above in Information Technology / Computer Studies or related disciplines;
? 1-3 years relevant work experience;
? Excellent Windows PC/Mac hardware, software installing and maintaining skills.
? Excellent scanner/printer installing and maintaining skills.
? Asset purchasing and management.
? Hands-on experience in networking, routing, and switching.
? Knowledge of network security practices and anti-virus programs.
? Excellent problem-solving skills and keen attention to detail.
? Great at organizing, prioritizing, and multitasking.
? Knowledge of applicable data privacy practices and laws.
? The capacity and determination to learn and to challenge yourself with problems you have never encountered before.
? The capacity to communicate with users.
? Good English listening, reading, speaking and writing skills enough to work with people from all over the world.
? Working knowledge of scripting languages, server management and network skills would be a plus.
? Good command of English.