We’re a global provider of supply chain compliance services that helps brands, retailers and importers manage and optimize their global supply network. QIMA’s Operations team is a place where you can grow your technical and management skills while bringing added-value to global trade.


[Your Responsibilities]
As a Client Service Coordinator, you will:
1及时准确的回复客户，销售和support的inquiry，接受客户的检测样品，合同评审，检查检测样品，正确及时地进单，审核报告首页，出具发票，并跟踪至单子出具。
2分包或向分支实验室转单的执行，并通知客户。
3正确及时地回复客户/销售/实验室其他部门同事的测试咨询。
4协助对投诉和不符合项的调查。
5配合客服主管和Program Manager完成组内工作。

[The Skills We're Looking For]
- University graduate with a major in Business/Engineering;
- Minimum 1 year of related work experience;
- Knowledge of the Middle East market or experience with clients from that region is a bonus;
- Good communication skills and good command of English;
- Hard-working personality with a positive attitude;
- High efficiency and organization skills;
- Flexibility and willingness to learn;
- Good ability e to work under pressure.