岗位职责
1. 为客户提供技术支持。 / Provide the technical support to customer
2. 处理销售环节的质量问题。/ Handle the quality issues in sales.
3. 收集质量反馈信息，并报客户，由客户主管转报质量部门。/ Collect the quality information and report the customer
4. 跟踪、分析、总结不合格产品，并进行纠正行动。/ Track, analysis and summarize the nonconformities, and make the corrective actions.
5. 对质量控制工作提出建议。/ Proposals to quality control.
6. 受理、跟踪客户质量返修品，分析原因并汇报给客户。/ Handle, track and returned parts from Customer, analyze the root causes and report to customer.
7. 领导解决客户抱怨整个流程,建立、总结并提交8D报告，满足客户需求。/ Taka e lead to implement the procedure of solving customer complaint, create，finalize and submit 8D report to meet the customer requirement.
8. 负责向客户提交PPAP文件。/ Responsible for submitting the PPAP document to customer.
9. 客户沟通，管理客户服务人员，满足客户的质量要求。/ Communicate with customer and manage the customer service people to satisfy the quality of customer.
任职要求：
1. 大专及以上学历，汽车工程、机械、机电一体化相关专业；/ College degree and above in vehicle engineering, machinery, electromechanical integration related.
2. 具有三年以上外企、合资工厂汽车行业一级供应商同岗位相关工作经验，座椅经验尤佳；/ With three years of foreign enterprises, joint venture factory similar position working experience in auto industry level of suppliers, seat experience is a plus.
3. 良好的口头和书面表达能力，良好的沟通、规划能力，思维敏捷具有较强的书面写作能力；/ Good oral and written expression ability, good communication, planning ability, quick thinking has strong writing ability in writing.
4. 熟悉质量工具、要求对IATF 16949熟悉，对质量体系有一定深度的了解；/ Familiar with quality tools, familiar with IATF 16949 quality system, have a certain depth of knowledge of quality system.
5. 英语书面表达及交流无障碍，口语能作日常工作语言；/ Spoken English written expression and communication barrier-free, can the daily working language.
6. 熟练掌握办公自动化软件。/ Proficient in Office Automation Soft wares