Your Responsibilities
61 Field complaints onsite pre-analysis at dealer: Provide appropriate repair suggestions to dealers and JV
61 Statistical evaluation of field complaints and analysis results
61 Analysis status tracking: Usage of relevant systems like AQUA for field Analyses, early warning, prognosis etc.
61 Maintain database: Record necessary information of the field complaints in hotline database
61 Coordinate return of field complained parts
61 Communicate with EU-Analysis, TE, JVs etc. for analysis support
61 Support analysis engineer to reproduce failure and define root cause
Our Requirements
61 Education: Bachelor’s degree or above (or comparable degree in major) major in majored in engineering, Electrical & Electronics engineering and Automotive engineering are preferred;
61 English or German proficient
61 2 years' work experience in Battery analysis and aftersales service field
61 Experience in CAN tools usage;
61 Good communication skills with the ability to communicate well with people in a variety of positions, roles and levels
61 Strong analytical and problem-solving skills
61 High sense of responsibility and work passion