Responsibilities:
Responsible for all on-site installations, startup, diagnosis, sustaining, service and repair of Axcelis equipment.
Assist our customers by selling and installing equipment modifications, upgrades and service contracts that enhance the operation of Axcelis’ products.
Troubleshoot and repair complex electronic, computer, robotical and mechanical subsystems.
Interface with factory and customer during all phases of all service activity.
Complete field service reports after each assignment using Axcelis Business System (FSO and Insight).
Complete standard documentation, procedures and forms, and comply with all ISO related procedures and processes.
Instruct customers on the proper preventive maintenance activities.


Qualifications:
Bachelor degree in electronics and above 3 years' related experience or equivalent in semiconductor industry;
Axcelis implanter experience is a plus;
Skilled at Customer service, Microsoft Products and general computer skills, Enterprise software;
Knowledge of Customer Focus, Semiconductor Equipment/parts;
Ability to read, write, comprehend and speak English sufficiently well to perform job functions;
Flexible to work any assigned shift and/or extended hours;
Able to travel domestic and international.