工作职责:
工作目的
Provide *** level SAP BW/BI support to CSPC relevant business units.

工作维度
Application scope includes SAP BW/4HANA, SAC (SAP Analytics Cloud), Tableau, and associated interfaces.

工作职责
1. Play major technical role in SAP C3/PC integration and business transformation projects, in BI related areas.
2. Responsible for planning and realizing the evolution of CSPC overall SAP BI related applications
3. Responsible for the maintenance and support of CSPC SAP BI applications and ensure its stability, availability and security through outsourcing services and internal IT support
4. Provide *** level support for problems and queries raised by CSPC end-users. In the case of problems escalated to second level support, ensure proper coordination with the second level SAP support to ensure end-to-end resolution of the problem.
5. In the case of enhancement requests – engage with the business to understand the requirements, develop detail functional specifications and develop/implement the request. In cases where the request is escalated to second line support, coordinate with the second line support consultant to ensure end-to-end development and implementation of the change request.
6. In the case of Change Requests:
7. Understand and analyse the business requirement. This will call for extensive engagement with a wide range of SAP Key Users, Focal Points and Process Owners. Ensure that the CR takes the overall CSPC focus and not limited to a specific departmental focus. Advice Business on impact across the various departments.
8. Work with relevant SAP support staff to ensure that SAP integration aspects are addressed.
9. Help the Change Requestor get the change approved by the Change Panel
10. Once the change is approved, develop a project plan and implement the change – functional and technical design, UAT, training, documentation.
11. To be the backup of other SAP module support, assist L1 to resolve SR, Enhancement and Change Requests.
12. Coordinate the Nanhai SAP Support team and business key users to manage documentations in compliance with the company’s policy
13. Other tasks assigned by supervisor


任职资格:
1. Educational background:
61 University education at degree level, preferred information technology background.
2. Work experience:
61 10+ years of technical experience with SAP BW, SAP BO, proficient in BW4/HANA modeling and development.
61 3+ years of experience in highly interactive reports and dashboards. Familiar with Tableau, SAP-SAC BI tools. Familiar with SAP SAC planning. At least 3 BI related project delivery experience.
61 Familiar with SAP ERP system, such as FI, MM, SD, PP is plus.
61 Basic ABAP skill for debug or small development is plus.
61 PMP certificate is plus.
61 Petrochemical industry experience is plus.
3. Language proficiency:
61 Effective communication skills – fluent in both spoken and written English.
4. Others
The candidates should have following attributes:
61 Strong customer focus. Dedication to meet the customer’s requirements and expectations, taking ownership of problems and respond in a proactive manner where appropriate.
61 Ability to work under pressure with good problem solving skill. Ability to handle concurrent tasks with appropriate priority.
61 Excellent team player and self-motivating.
61 Good analytical skill and able to organize and plan activities independently.
61 Eagerness to learn pro-actively.
61 Effective communicator with good interpersonal skills
61 Be a professional, maintaining high standards and discipline in all work aspects