岗位职责: 1.Add new equipment to prism system, includes create models/tags and programming, system maintenance and troubleshooting. 增加新的自动化设备到Prism系统,包括建立模型和标签,并进行逻辑代码的编写, 系统的维护和故障处理。 2.Response/fix system issues from users, assist NA support team for the new changes or request. 处理用户遇到的问题,协助总部技术支持团队进行系统的升级和维护。 3.PCoIP/POE connect setup, upgrade, settings, and troubleshooting. PCoIP/POE设备的设置和故障处理。 4.Prism Dashboard and TV troubleshooting: connect failure, gateway failure, service restart. Software’s installation, upgrade, troubleshooting and maintenance, Yong You, KIS, YGT, HR G6. Prism电视显示系统的维护和故障处理。用友,金蝶,云关通和人事系统的安装升级,故障处理和维护。 5.Learn and understand the source code and business logic of each system of the company, provide logical support for the reports formed by the system. 学习和了解公司各个系统的源码和业务逻辑,对系统形成的报告做逻辑支持。 6.Servers daily checking and monitoring,fix the problem in time. 每天检查服务器,及时处理发现的问题。 7.Assist operation team to upgrade or migrate servers. 协助硬件团队,完成服务器的升级或迁移工作。