岗位职责：
1、负责公司订单的日常排产、跟踪工作，对异常情况及时反馈与协调，确保订单的准时交付。
2、负责订单合同的签订和保管存档并登记合同台账，确保合同签订的及时性和准确性。
3、负责客户的往来邮件和电话沟通，定期维护客户，及时处理反馈投诉，不断提升客户满意度。
4、 领导交办的其它事项。

岗位任职能力与资格要求：
1、大专及以上学历
2、三年及以上国外客户订单管理经验
3、英语口语流利（必须）

性格要求：
1、以客户为导向：有很强的解决客户需求的责任心
2、以结果为导向：有追求结果的动力，这意味着你会干劲满满，努力获得结果，并承担责任。有很强的主人翁精神，能够独立解决问题。
3、创造力：创造性地解决特殊问题的能力。
4、你是一个积极的人，思维开阔，有团队精神，并有强烈的兴趣在国际公司工作。

Job Responsibilities:
1. Responsible for the daily scheduling and tracking of the company's orders, timely feedback and coordination of abnormal situations, and ensure the on-time delivery of orders
2. Responsible for the signing, keeping, archiving and registration of the contract contract to ensure the timeliness and accuracy of the contract signing
3. Responsible for customer email and telephone communication, regular maintenance of customers, timely handling of feedback and complaints, and continuous improvement of customer satisfaction
4. Other matters assigned by the leader.

Competency and Qualification：
1. College degree or above.
2. At least three years of customer and order management experience
3. Fluent spoken English

Personality requirements:
1. Customer-oriented: have a strong sense of responsibility to solve customer needs
2. Result-oriented: Having the motivation to pursue results means that you will be motivated, strive to get results, and take responsibility. Have a strong sense of ownership and be able to solve problems independently.
3. Creativity: the ability to creatively solve special problems.
4. You are a positive person, open-minded, team player, and have a strong interest in working in international companies.