OVERVIEW: Working as Full-Time Onsite Account Representative, you will be responsible for all aspects of the customer relationship and will work with the customer's upper management to ensure business success and compliance with any national or local service agreements. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Working directly with multiple customer contacts and building relationships with upper management o Receiving product; inspecting it for quality control, staging, scanning, and packing; and making deliveries o Purchasing product, quoting, sourcing, and managing inventory o Developing and executing a sales plan to reach and exceed business goals o Communicating business statistics & progress toward goals o Developing continuous improvement programs o Demonstrating and maintaining cost savings programs o Creating a unique environment of program offerings o Handling day-to-day needs of the customer
REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or older, due to the nature of work o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed o Possess a degree in Business/Marketing OR equivalent industry experience and knowledge of the local market o Proficient using Microsoft Office Suite o Excellent written and oral communication skills o Demonstrate strong math aptitude, attention to detail and sense of urgency o Demonstrate strong organization, planning and prioritizing abilities o Exhibit strong problem solving, deductive reasoning and decision making skills o Highly motivated, self directed and customer service oriented o Demonstrate our core values of ambition, innovation, integrity and teamwork o Learn and perform multiple tasks in a fast paced environment o Work independently as well as in a team environment o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs o Bilingual in both Chinese and English
PREFERRED POSITION QUALIFICATIONS: o Experience and success in Strategic/Key account or National Account sales o Prior vending and implementation experience o Knowledge and experience using Timeline software o Prior process mapping and DMAIC experience o Experience speaking and presenting to groups of people 概述:作为全职现场客户代表,你将负责客户关系的方方面面,并与客户的上层管理人员合作,确保业务成功并遵守任何国家或地方服务协议。经过一段时间的入职培训并达到绩效目标后,该职位可提供灵活的工作时间安排。 职责 该职位的职责和责任包括但不限于 o 直接与多个客户联系,并与上层管理人员建立关系 o 接收产品;检查产品的质量控制、分期、扫描和包装;以及发货 o 采购产品、报价、采购和管理库存 o 制定并执行销售计划,以实现并超越业务目标 o 交流业务统计数据和目标进展情况 o 制定持续改进计划 o 展示并维护成本节约计划 o 创造独特的计划产品环境 o 处理客户的日常需求 职位资格要求: 本职位要求具备以下技能和资格: o 由于工作性质,年满 18 周岁 o 持有工作所在国颁发的有效驾驶执照(包括成功完成所在州或省的任何适用的驾驶执照分级计划),并能满足我们的驾驶记录要求,以便在需要时使用公司车辆。 o 拥有商业/市场营销学位或同等行业经验和当地市场知识 o 熟练使用微软办公套件 o 优秀的书面和口头沟通能力 o 具有较强的数学能力,注重细节,有紧迫感 o 具有很强的组织、规划和优先排序能力 o 具有很强的解决问题、演绎推理和决策能力 o 积极主动、自我指导、以客户服务为导向 o 展示我们的核心价值观:进取、创新、诚信和团队合作 o 在快节奏的环境中学习并执行多项任务 o 既能独立工作,也能在团队环境中工作 o 搬运、滑动、抬起和放下通常重达 25 磅至 50 磅、可能重达 75 磅的包裹 o 中英文双语 优先考虑的职位资格: o 具有战略/关键客户或全国客户销售经验并取得成功 o 具有自动贩卖和实施经验 o 具备使用时间轴软件的知识和经验 o 流程制图和 DMAIC 经验 o 具有向群体演讲和演示的经验