Responsibility
1 Timely processing of customer complaints
according customer requirements (customer portals, 8D report, problem solving
documentation, etc.)
2 Creating risk analyses (FMEA) and initiate
corrective measures with those responsible including effectiveness check
3 Identification of quality and service
problems and support to initiate corrective measures with those responsible
including effectiveness check
4 Maintenance/updating of the quality assurance
plan for series production in alignment with manufacturing engineer /
mechanical engineer (Control Plan, FMEA, Parts History List, etc.)
5 Transferring the content of Control Plan into
plant specific tools, assuring sufficient information of those responsible,
checking correct application and reviewing/updating the Control Plan based on
customer’s feedback, internal performance and risk assessment (e. g. P-FMEA)
6 Carrying out assigned tasks according the
product development process (PEP)
7 Evaluation of internal and external change
requests concerning quality aspects. Coordination of validation and release of
initial-samples according customer requirements in series production
8 Monitoring customer specific supplier
evaluation (e.g. customer portals) and ensure data conformity with HELLA's data
systems. Informing of those responsible in the case of critical situations and
initiate measures
9 Statistical evaluation of quality key
performance indicators to identify possibilities of product optimization.
Informing of those responsible and initiate measures
10 Arrangement, coordination, monitoring of
internal and external sorting and reworking activities in agreement with those
responsibilities
11 Involvement in external or carrying out
internal audits

Requirements
1. Above three years work experience in quality area, experience of customer in auto industry is preferred
2. Bachelor degree or above in mechanical or electromechanical engineering.
3. Good Knowledge of relative quality tools（8D、SPC、FMEA,etc）and statistical analysis methodology
4. Good English skills both spoken and written.
5. Microsoft Office; SAP.