Provide the technical service in Health Care Practitioners (HCPs), ensure the safety of implement. Additionally, develop and implement strategic plans, in considering product portfolio, market situation and physicians, to meet the short term financial objective and build sustainable business in assigned territories.
Mainly responsible for several hospitals.
Bridge the communications channel of CI clinics, distributors, patients and build sustainable business.
Accountabilities:
Accountability 1: In-depth provide the training in health care professionals HCPs - Educates health care professionals (HCPs) mainly focus on physicians, audiologist regarding the importance of improving listening with Cochlear products. - Demonstrates products and trains physicians on deaf patient therapy and operation. Accountability 2: Organize the market activities, and analysis of the market situation. - Analysis of competitor market strategy and find local business opportunity - Supports (FDP) Federation of Disabled Persons, and (RC) Rehabilitation Centre to collect the data, tenders and organize the activities through clinical and marketing help. - Organize the effective seminars, workshops and special events independently - Consults and presents to individual and group on behalf of Cochlear implantation
Accountability 3: Key Account management - Develop and update business plan for the key accounts in the territory, with involvement of distributor - Maintain high level contact with key stakeholders of selected accounts - Build and maintains relationships with KOLs - Ensure strategic plans are implemented and meet the objectives set - Resolve the problems in HCPs and market independently
Accountability 4: Assist the business partners - Trains the distributor sales on how to do educate and serve the patients - Assist the distributor in HCPs, FDP and RC to develop the customers, introduce the products
Accountability 5: Cross-Functional collaboration - Communicates with other Cochlear departments regarding field clinical, market and service needs and issues - Collaborate with marketing team to support domestic and local academic conference or workshops.
Accountability 6: Customer Relationship Building - Keep close contacts with customers - Provide clinical papers to customers - Constant interactions & conversations
Accountability 7: Reporting - Complete the weekly, monthly report, urgent issues - Handle the emergency complaints independently
Key Incumbent requirements:
Minimum: - Qualifications, background experience, knowledge, organizational knowledge, knowledge of other business activities, skills etc. - Possess patience, faithfulness, and love sales, market - Study the clinical development knowledge and analyse the collected data independently - Bachelor Degree Preferred - Good communication Skill - 2-3 years sales or marketing experience - Basic working knowledge of Microsoft Office applications - Ability to learn the knowledges of audiology and ear-nose-throat clinical and pass the exam - Ability to write reports, business correspondence, and procedure operations.
Ideal: - Audiology or Clinical related field preferred - High-Tech medical products business module experience
