New supplier phase in, existing supplier maintenance：
1. New Supplier audit & evaluation
2. Customer-specified supplier evaluation
3. Regular supplier audit & annual review
4. Poor performance supplier improvement

Product quality control：
1. Product quality standards establish after discuss with customers
2. Customer requirements and product specifications transmitted to suppliers
3. Suppliers training to let them understand and implement our shipping requirements
4. Product quality control, including new sample approval,product inspection, supplier inspection capability audit

Customer complaint handling:
1. Customer complaint correspondence and analysis
2. Supplier side product & process & system review and confirmation base on customer complaints,
3. Correct actions formulate, implement and tracking
4. Systematic improvement for customer complaints,

RCI （Rapid Continue Improvement）project promotion
1. Supplier training for them to learn RCI theory
2. Supplier RCI project development based on annual reviews and other data
3. RCI implementation and confirmation of results
4. RCI report completion and report at annual supplier conference