Purpose 岗位目标
Solution Engineer provides technical support, as the interface between customer service and engineering. He/she ensures the consistency of the technical output of the suggested solutions and suggests technical solutions to meet project objectives and targets within full chain. He/she approves technical solutions for nominated projects. He/she develops and provides highly demanding engineering solutions and act as a key developer in the Engineering unit also in cross-functional network of key specialists.
解决方案工程师提供技术支持，作为客户服务和工程部门之间的接口。确保建议解决方案的技术输出的一致性，并提出技术解决方案，以在全流程内实现项目目标和指标。批准指定项目的技术解决方案。开发并提供高要求的工程解决方案，并在工程部门以及关键专家的跨职能网络中担任关键开发人员。
Responsibilities and key activities 岗位职责
Responsible for the best possible and most cost effective elevator design for nominated projects.
Creates solutions based upon corresponding deliver countries regulation (related codes).
Identify special KONE components based upon project requirement and participate in the discussion with suppliers when necessary.
Participate tender phase technical review meeting.
Perform customized solution design according to customer’s specification.
Manager new solution development based upon project specification & requirement.
Supports solution creation and works closely between KTI and product develop team.
Supports product implementation and components localization if needed.
Participates in global engineering activities or development program.
Participates to customer or consultant design liaison meeting with frontline when requested.
Support technical query from frontline and provide the corresponding solution .
Clarifies and understands layout related customer needs in detail together with CSM/SS, TE, SM, FL, Communicates project engineering details to layout engineering team .
Coordinate mechanical and electrical components design when needed.
RA for special case when needed.
Support feedback from frontline and provide the corresponding solution when needed
Root cause analysis and CA action handling.
Engineering process & tools development based upon efficiency & productivity Improvement.
Participate in common development actions.
负责指定项目的***和最具成本效益的电梯设计。
根据相应的交付国家法规（相关规范）创建解决方案。
根据项目要求识别特殊通力组件，并在必要时参与与供应商的讨论。
参加投标阶段的技术审查会议。
根据客户的规格进行定制化的解决方案设计。
根据项目规范和要求管理新的解决方案开发。
支持解决方案的创建，并在研发和产品开发团队之间密切合作。
如果需要，支持产品实施和组件本地化。
参与全球工程活动或开发计划。
根据要求参加与一线的客户或顾问设计联络会议。
支持来自前线的技术查询，并提供相应的解决方案。
与CSM\SS、TE、SM、FL一起详细阐明和理解与布局相关的客户需求，向布局工程团队传达项目工程细节
必要时协调机械和电气部件的设计。
特殊情况下需要RA。
支持前线的反馈，并在需要时提供相应的解决方案
根本原因分析和CA行动处理。
工程流程和工具开发