Primary Job Function
Responsible to sale Core Diagnostics total solutions to large, complex strategic accounts. The role is the guardian of strategic customer relationships focused on net new customer selling, penetration and retention
Role Description
Provide leadership and direction regarding all Abbott interactions with strategic accounts – acting as a trusted advisor
Lead and coach in a matrix management environment, e.g. lead a team through persuasion and personal influence that will deliver innovative solutions, high quality, that meet customer needs
Follow and flawlessly execute strategic account management (SAM) process. Establish and build deep understanding of account needs, stakeholders and competitive situation
Build and lead internal cross functional selling team to execute account strategies
Analyze impact of market trends and factors on customers
Develop strategic account plans for achieving goals including sales and margin
Identify new business opportunities by initiating, developing or delivering unique solutions that result in improved outcomes for customer and company
Negotiate long term contracts
Oversee progress of cross-functional implementation team (post-sale)
Identify new business opportunities to expand current Core Diagnostics share
Requirement
Bachelor degree or above in clinical/medical
3-5 years’ experience in healthcare / diagnostics industry (preferred)
Strong solution selling and relationship building skills by individual
Strong people sense of key stakeholders and customer dynamics
Extensive experience managing strategic accounts/key accounts
Experience working with senior level executives
Ability to influence team member activities (without direct reporting relationship)
Superior communication skills
Good learning agility
Be open to accept new concept/selling model