1.负责工厂端质量信息的管理给客户
Responsible at the plant for Quality information management to the customer.
2.针对所有的质量投诉协调问题解决，连接客户与问题解决团队
Coordinates the problem solving for all customer quality concerns. Interfaces with the customer and the problem solving team.
3.负责根据客户的需求准时反馈
Responsible for on-time responses per customer requirements.
4.升级产品和过程的投诉
Escalates the product and process concerns.
5.初步分析并实施遏制措施
Do the analysis and implement containment action.
6.协调现场分选事务和与内部事务相关的客户工厂的返工事务
Coordinates on-site sorting activities and any rework activity at the customer facility in relation with the internal activities.
7.客户及warranty退回分析及改善
Analyze customer return and warranty issue, identify Top issue to improvement.
8.对应客户审核，并及时反馈改善纠正措施
Responsible for customer audit and feedback the corrective action.
9.监控问题处理及关闭
Monitor the problem solving process and problem closure.
10.组织实施有效遏制措施并监控费用
Organize and implement containment.
11.监控客户评价并识别问题点进行改善
Monitor customer assessment, identify the risk to improvement.
12.客户关系维护
Customer relationship maintenance.

任职要求：
1.熟悉 PPAP,APQP,SPC,CP,FMEA。
Be familiar with PPAP,APQP,SPC,CP,FMEA.
2.熟悉项目开发流程。
Be familiar with project development process.
3.能够与顾客及内部团队进行有效沟通。
Communicate effectively with customers and internal teams.
4.熟悉汽车行业质量方法和工具。
Skillful about quality method and quality tools.
5.熟练运用8D 解决问题。
Be familiar with 8D to solve problems.
6.具有良好的数据分析运用能力。
Good Data Statistics Analysis Capability.