岗位任务 销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务，并将个人和店铺目标和KPI***化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验，热情地引导客户了解品牌，维系积极长久的客户关系。 ROLE MISSION The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.
你的职责: - 通过完成店铺经理设定的目标，为团队工作做出贡献 - 至始至终与客户建立和发展积极的关系 - 客户关系拓展和客户粘性管理 - 有效利用客户手册来培养现有客户与潜在客户的关系 - 建立和培养人脉圈，以扩大潜在客户基础 - 收集市场信息: 新趋势、事件、竞争对手的活动和产品 - 有效地与店内和公司内的同事进行互动和协作 - 根据公司标准和指导方针执行库存程序 - 尊重Brioni的准则、职责和流程，及时分享可能出现的问题和风险 YOUR RESPONSIBILITIES: - Contributes to the teamwork by the accomplishment of the goals set by the Store Manager - Creates and develops a positive relationship with the customers, from the *** contact to the farewell - Meet and exceed CRM and retention goals - Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers - Creates and cultivates a network of contacts to expand potential customer base - Gathers information about the market: new trends, events, competitors’ activities and products - Effectively interacts and collaborates with colleagues in the store and in the company at large - Implements stock procedures according to company standards and guidelines - Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks 岗位要求 - 有销售工作经验 - 英语良好，会第二语言者优先 - 能够长时间在销售现场工作 - 每月至少有2个周六和2个周日的工作时间，包括如需年度盘点期间和假期期间 - 具备良好的倾听和沟通能力 - 能灵活工作在多元文化环境中 - 具备人脉协作能力和积极主动性 - 具备自我发展态度 - 具备主人翁意识 REQUIREMENTS - Experience in a sales position - Fluent in English, a second language is a plus - Ability to be mobile on the sales floor for extended periods of time - Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season - Listening and communication skills - Flexibility to work in a multicultural context - Networking and proactivity - Self-development attitude - Sense of ownership
