Summary of position: The Operation / Executive - Logistics is responsible for the daily operation and customer service activities for the assigned customers. CORE RESPONSIBILITIES (by Task Allocation):
Responsible for the export operations and customer service of chemical products (including dangerous goods) by sea for a major client, including:
Communicate with local customers and handle domestic shipping matters. Arrange shipping schedules, customs declaration, trucking, warehouses, etc. according to customer instructions and contract prices, and submit work reports as required.
Communicate promptly with customer service personnel associated with overseas branches or agents and hand over documents.
Communicate and arrange all the details of shipment with domestic customers, agents and shipping companies, and solve any unexpected problems that arise.
Complete other tasks assigned by superiors.
Academic Qualifications/Experiences College/University Graduates, preferably major in Logistics or related field. Minimum 3 years’ operation or customer service experience in international freight forwarding industry
Knowledge/Skills: Knowledge of Shipping & Documentation including Proforma/Commercial Invoice, Packing List, Bank Draft , COA, CO, Insurance Certificate, etc. Understanding of common INCOTERMS and Customs regulations Familiar with Shipment Modes/Types Knowledge of Trade net Declaration for Import & Export Understanding of L/C Terms & Bank Negotiation Good communication & interpersonal skills Good Microsoft Office Skills (Excel, Word, Outlook, etc.) Good English and Chinese Skill
Attitudes: Positive with a can-do attitude Enthusiastic with a strong interest to learn Independent and ability to work under tight timeline Strong sense of responsibility Diligent and good team work sprit 。