Company Description: One brand, many companies, and many, many people – that’s us in a nutshell. Spread all over the world, we have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people. This, together with our straightforward business idea, shared values, and a culture based on the spirit of togetherness, guides us in everything we do. To offer a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible will be able to afford them. To meet the needs of our customers we have a unique business model and value chain. It includes product development, design, supply, manufacture, and sales. And of course, it starts and ends with our customers. Job Description: * Logistical (“flow”) performance for parcel; Secure total logistical operational performance from end-to-end perspective. Monitor & Follow-up the shipments to secure availability for our buyers. * Outbound Consignment Management; Responsible to execute all consignments from our warehouses (outbound), plan and execute consignment in order to secure availability which meet our buyers’ needs. * Extra Ordinary Freights (EOF); Responsible to retrieve optimal solution, price and execute shipment for extra ordinary freights according to global working method. * Daily operations; Reschedule and/or cancel parcel shipments and outbound consignments in case of logistical operational deviations. Suggest improvement potentials for parameters and set-ups affecting delivery planning and execution. * Deviation handling; Work in close cooperation with internal and external stakeholders (e.g. carriers, SCO, suppliers) to solve operational deviations. Follow up operational deviations and search for solutions to avoid operational deviation in the future. * Relationship Management; Work in close cooperation with our internal and external IKEA stakeholders (e.g., suppliers, SCO, transport service providers, and retailers) in respect of daily operations. Be active on the phone with our partners and secure clarification in written (written protocol). Building and maintaining strong relationships with our business partners. * Communication; Secure proactive communication with internal IKEA supply chain stakeholders and external service providers, in particular in case of delayed and/or changed parcel deliveries. * Customer Service: Secure a strong communication flow with our stakeholders and provide clear and professional guidance in topics and questions related to the daily end-to-end goods flow within the Transport Planners area of responsibility. * Equipment Utilization; Secure optimal EQU in creation of outbound consignments. * Process Development Collaboration; Contribute to development of the delivery operations process, systems, working methods and other steering documents. Collaboration with process developers to create better ways of working. 61 出站托运管理;负责执行仓库的所有托运(出站),计划和执行托运以确保满足买家需求的可用性。 61 空运和包裹处理;负责根据工作方式和全球工作方法检索***解决方案、价格并执行装运。 61 偏差处理;与内部和外部利益相关者密切合作,解决运营偏差。 61 关系管理;在日常运营方面与宜家内部和外部利益相关者密切合作。积极通过电话与我们的合作伙伴沟通,并确保书面澄清(书面协议)。与我们的业务合作伙伴建立并保持牢固的关系。 61 利益相关者沟通:确保与宜家供应链内部和外部利益相关者保持良好的沟通,并在运输规划人员负责的日常端到端货物流相关主题和问题上提供清晰、专业的指导。
Qualifications: Knowledge * Good knowledge in logistics, economics, business administration or relevant working experience. * Capability of building effective and trustful relationships * Good presentation and communication skills * Knowledge of relevant tools and working methods in the Supply Chain * Computer skills and high proficiency in Microsoft Office applications * Fluent in English 知识 61 流利的英语书写和口语能力 61 供应链、物流、运输或工商管理背景 61 强大的分析和解决问题能力 61 出色的电脑技能 - MS Office 和物流 IT 解决方案 61 了解/关注市场和全球趋势 61 以流程为导向 Motivation * The IKEA values reflect personal values * Enjoys interacting with many different people and networks from within and outside IKEA and utilizes their contribution to the goal that has been set. * Always strives to reach goals with a high level of energy and motivation * An early adopter in terms of change, who acts as a change-driver A desire to constantly improve business performance and become better Capabilities Job specific capabilities: * Monitoring and deciding * Supporting and cooperating * Analyzing and Interpretating 特定工作能力: 61 能够在快节奏、不断变化的商业环境中适应并取得成果 61 能够在内部和外部建立信任关系 61 愿意承担和承担工作范围内和范围外的责任 61 经过验证的分析和解决问题能力 61 强大的团队合作和沟通能力 Leadership capabilities: Leadership is everyone’s responsibility at IKEA. Leadership behaviours differ depending on your position and your level of leadership – leading myself, leading others, leading leaders and leading matrix partners. Entrepreneurship of the many is how we Inspire and clarify & Unleash entrepreneurs. Performance with meaning is how we Create customer value & Lead with IKEA values. Working together is how we Build strong relationships & Collaborate and co-create