- Investigate, discuss, and solve complex problems by interacting with manufacturing departments, sub-contractors, customers, and suppliers. - Help further implement innovative processes and continually improve existing processes. - Utilize research, analytical, conceptual, and planning skills, particularly in the process. - Oversee processes, procedures, and guidelines at Hoyer Workshop, sub-contractors, and suppliers, by creating and maintaining technical agreements and instructions. - Coordinate troubleshooting in the field using reliable repair/manufacturing processes. - Providing industrial process support to SCM, QC, test center and workshop/warehouse. - Cross-department collaboration through projects, mainly with SCM and QC. - Travelling to and visiting the suppliers if needed. - Assisting QC with analyzing RMA motors and in issuing RMA report drafts. - Advising and sparring with Technical Sales, participating and finishing customized projects. - General support regarding industrial-process assignments (ad hoc tasks).