Job Description * Handling customer’s enquiries, creating test plan and quoting, managing project and review report.处理客户的咨询,制定测试计划,评估报价,管理项目和审查报告。 * Providing the internal and external customer excellent services to achieve the highest possible degree of customer satisfaction.为内部和外部客户提供优良的服务,以达到尽可能高的客户满意度。 * Quotation processing (Answering or forwarding enquiries, updating, obtaining approvals in accordance with drawing guidelines, sending)跟进报价(回复客户的相关咨询, 更新报价并获得相关审批) * Support the product liens for project controlling with order creation in compass, document preparing, sample handling, coordinating suborder, payment monitoring, lead time controlling, files maintaining.管理相关项目包括订单创建, 文件准备,样品处理, 协调分包,监督付款情况,控制周期和文件维护。 * Order maintenance/ order update, ensure timely completion of this project to product quality, improve customer satisfaction.订单的维护和跟进, 保证项目能够按质按时完成, 提高客户满意度。 * Support PEs daily work, cooperate within project team and other teams, and improve lead time and efficiency.协助实验室的日常工作, 配合项目组和实验室提高效率,缩短测试周期。 Job Requirement * Bachelor Degree in relevant discipline 相关专业本科. * 1 years relevant working experience, toys or chemical testing working experince is preferred 。1年以上相关工作经验,有玩具或化学相关工作经验优先考虑 * Command of English, Proficient in MS tools 英语良好,熟练操作Office系统. * Good communication and presentation skill 良好的沟通和表达能力. * Team player spirit 良好的团队合作精神. * Customer service oriented 良好客户服务意识.