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Customer Support Engineer 客户支持工程师
1.5-1.9万
人 · 本科 · 无需经验 · 性别不限2024/11/21发布
五险一金补充医疗保险餐饮补贴通讯补贴股票期权弹性工作年终奖金

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公司信息
科天国际贸易(上海)有限公司

外资(欧美)/500-1000人

该公司所有职位
职位描述
Main Responsibilities:
1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and
repairing of highly complex capital equipment at customer sites.
2. Represents the company to the customer and assumes accountability for customer satisfaction with
service.
3. Assures operational quality of system equipment.
4. Coordinates actions with customers to minimize down time.
5. Engage, communicate and co-work with Product Support Organization on escalated technical matters.
Requirements:
1. Bachelor or master degree;
2. Strong “learn to action” skill, discipline, and communications / interpersonal skills;
3. Responsible working attitude, strong team spirits and good ability to provide guidance to team members;
4. Ability to work under pressure;
5. Proficient in the English language;
6. The ability of logical thinking.

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