Service 确保所管辖区域的员工为客户提供的持久、优质的服务与La Prairie的奢华感动服务标准保持一致; Ensure the long lasting and excellent services and quality aligned with high touch services standard 神秘访客成绩达到90分 Achieve the score of 90 for the Mystery Shopper projects 完成AOB/AOP目标,有效维护老客和发展新客及新客二回。 Achieve the monthly AOB and AOP target; maintain old customers and recruit new customers 管理公司派样及回访 Sample distribution and calls to customers according to company requirement Sales 分解月销售目标,制定销售计划,确保销售各环节顺利运营以达到零售目标和进货目标的完成和超越 Translate monthly retail sales objectives into a plan; Assure the retail &net sales objectives achievement. 确保柜台按照公司SOP执行销售指令 Ensure the sales execution in company SOP process 确保公司新上市及重点产品的销售达成 Ensure the new and key products sales target achievement 提高BA的日常生产率 Improve BA productivity 和商场协调沟通更佳的位置,资源等,并确保商场活动的顺利进行 Negotiate with department stores and ensure the smooth operation of the marketing activities Reporting 按照公司要求及时准确的提交给销售主管或者相应部门 Submit sales data in time and accurately 整理和收集行业信息,市场趋势 Compile and summarize the industry and market information and trend 可以根据数据报告及观察,发现店铺生意机会点,并积极主动提建议给上级主管 Discover the business opportunities and advise to sales supervisors according to the data result and observation Product and Brand Knowledge 维护和商场的良好合作关系并维护品牌形象 Maintain the healthy cooperation relationship with dept. stores and maintain the La Prairie brand image 熟悉品牌产品知识及卖点 Fully grasp the products knowledge and selling points Stocks and Others 库存管理健康化,确保小样,试用装等执行符合每家柜台的库存计划,定期检查库存情况;配合公司库存管理和柜台盘点。 Ensure the healthy stock aligned with company Stocks requirements; assure the tester, sampling, product strategy is implemented properly in each door; insure adequate orders placed and received prior to each event; cooperate in stocktaking work and regularly check the stock accuracy. 确保收支符合公司预算计划,并确保及时收回应收账款或者发票。 Control A&P spending to guidelines provided by National Retail Director; Responsible for timely collection of account receivables on predetermined collection date as negotiated with each individual store. People Managment 带领大柜长管理相关区域销售达成以及其他相应事务 Lead area counter chief to manage the achievement of certain areas and other operational matters 管理团队,共同达成销售目标 Manage subordinates and staff to achieve retail sales targets: 确保招聘的员工符合公司职务和企业文化价值观的要求,并做好人员日常管理,减少流失率 Recruit and retain the staff by company job requirement and core value 负责柜台员工考勤以及工资奖金计算 Responsible for BA attendance management and accuracy, preceding monthly BA salary accuracy; 检查BA的工作完成进度,确保人员生产率的***化 Responsible for random checking and calls to assure BA’s are fulfilling schedule and improve the productivity. 与商场建立良好的合作关系,配合督促管理BA的日常考勤和工作 Responsible for setting up relationship with store management to solicit their help in monitoring BA attendance according to schedule. 5-7 年零售行业经验,在行业中有良好的销售管理记录,至少两年化妆品行业销售主管或经理资历,高端护肤品牌经验更佳 5-7 years’ retail industry working experience, Qualified and/or well experienced with good sales track record, minimum 2 years as sales manager in cosmetics industry; experience in prestigious brand is a plus 大学学历或者以上 Bachelor’s degree or above; 良好的中文沟通能力,英语更佳 Good command of both spoken and written Chinese, English skills is a plus;, English skills is a plus 基本的电脑操作能力,如果有SAP应用经验者更佳 Good command of computer skills for MS; knowledge with SAP is a plus; 良好的沟通技巧和解决问题的能力 Good communication skills and problem solving skills; 自我和团队激励,结果导向,热情迎接挑战目标 Self and team motivated ; result driven with passion to reach success 独立主动,并能灵活适应不同的环境变化 Independent, with entrepreneurship, and the flexibility to adjust to changing requirements