岗位职责：
1、日常数据统计，报表制作（如客户订舱forecast统计，EIR打单量统计，daily booking量登记）；
Daily data statistics, report production (such as customer booking forecast statistics, EIR order quantity statistics, daily booking quantity registration);
2、航线日常相关事务的审核申请及报备（如化工品审核，危险品申请，运价报备等）；
Review and report daily related affairs of the airline (such as chemical review, hazardous material application, freight rate report, etc.);
3、协助销售维护客户关系，解答客户的疑问及解决相关问题（如部分CIF客户的协调和报价，FOB/BCO客户的订舱协调跟进）；
Assist sales in maintaining customer relationships, answering customer inquiries and resolving related issues (such as coordinating and quoting for some CIF customers, and coordinating and following up booking for FOB/BCO customers);
4、协助与总部/海外的日常沟通及问题解决；
Assist in daily communication and problem-solving with headquarters/overseas;
5、其他trouble case处理。
Other trouble case processing.
职位要求：
1、大专（含）以上学历，英语CET-4(含)以上，航运、物流、贸易相关专业者优先；
2、3-5工作经验；
3、能熟练操作各类office软件；
4、性格开朗，善于沟通，抗压性强，具备较强的责任心和团队精神。