Role Summary: As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities & Requirements: - Drive bookings levels to meet and/or exceed assigned bookings goal - Maintain regular, planned communication with key customers in the area you support - Develop and implement marketing plans aligned with regional sales objectives to support organizational goals - Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc. - Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials - Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met - Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment - Skilled at product demonstrations, presentations and business writing - Proficient in technology such as Microsoft Office, Excel and PowerPoint - Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc - Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling - Able to work independently, efficiently and communicate productively with others - Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities - Other duties as assigned
Preferred Experience / Skills: - Sales experience with rotating equipment such as pumps and mechanical seals - Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard - Training in sales techniques, negotiations and business finance - Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities - Ability to lead root cause failure analysis and communicate results - Strong verbal and written communication skills - Project management experience is a plus - BS Degree in relevant field and 5-7 years relevant experience
