Discuss and align with multi stakeholders for S&OP. Coordinate and confirm with head office / sales company / factory for forecast and order booking. Regular meeting for supply scope clarification and orders following up. Order registration in the ERP system, revert OA with validated price and delivery date. To contact sales company/customer for making shipping preparation per contract articles. Coordinate shipping issues and assist Finance to issue invoice after delivered. To prepare monthly report and maintain/analysis sales data. Deal with claims from customers timely and efficient. To act as an overall product owner internally in AL Qingdao to support project execution, implementation of new products. To act as technical specialist for the department to other stakeholders such as customers, suppliers, or other departments.