At ABB, we are dedicated to addressing global challenges. Our core values:
care, courage, curiosity, and collaboration - combined with a focus on
diversity, inclusion, and equal opportunities - are key drivers in our aim to
empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes,
generate service sales opportunities and secure profitable sales within the
designated areas. Each day, you will focus on Installed Base (IB) penetration
and selling the entire Service product portfolio. You will also showcase your
expertise by building long-term customer relationships and ensuring immediate
response to specific customer needs and issues.
You will be mainly accountable for:
61 Penetrating into IB, promoting various upgrades, retrofits, and value-add
solutions to the benefit of the customers and ABB.
61 Understanding the channel strategy and the establishment of related prices,
and preparing sales plans, reviewing them, and proposing recovery plan(s) when
needed.
61 Generating service sales leads and developing new market opportunities by
utilizing market trend information and through identifying and exploring
potential new service portfolios.
61 Acting as a marketer/salesperson of ABB’s service products and solutions
during marketing activities (campaigns, trade fairs, exhibitions, conferences,
customer meetings).
Job Duties:
61 Responsible for the sales of after-sales service products for regional
customers, such as spare parts, maintenance, training, upgrading, etc.
61 Achieve the order amount to reach the target. Maintain profit margins.
Collection of overdue payments.
61Understand customer's robot Installed base and application, and provide
suitable product solutions.
61 Maintain existing business and customers, establish professional customer
relationship with our existing accounts through regular visits and calls to
know their needs, meanwhile work for gaining new business opportunities from
existing customers. Let after-sales service become the reason for customers to
buy ABB again.
61 Listen to customers, deal with customer complaints, and maintain customer
satisfaction.
61 Develop proven record of achieving a collect, analyze and utilize market
intelligence of regarding competitive products, customer needs and preference.
61 Has a deep understanding of company sales processes and applies tools in a
broad variety of situations to conduct daily work.
61 Perform other relative duties as assigned.
Qualifications for the role
Requirements:
61 Minimum bachelor degree in industrial automation/mechanical engineering
61 Minimum 2 years working experience in industrial automation in particular
robot related. Familiar with OEM and Tier1 is preferred.
61 Experience as a service seller is preferred.
61 Excellent written and oral communication skills required
61 Good presentation, selling and interpersonal skills.
61 Good command of spoken and read English.
61Proven ability to work as a member of a collaboration sales team
61With high flexibility and work hard, To adapt to business trip.
61 Proactive, aggressive and initiative.
More about us
We value people from different backgrounds. Apply today for your next career
step within ABB and visit to learn about the impact of our solutions across the
globe.