61 Business Development & Client Acquisition
61 Identify and target potential clients within the local and neighbouring markets, focusing on export volumes.
61 Develop and execute strategies to acquire new clients by understanding their specific shipping needs and offering tailored solutions.
61 Conduct thorough market research to identify trends, opportunities, and competitor activities.
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61 Client Relationship Management
61 Maintain and strengthen relationships with existing clients, ensuring their needs are met and exploring opportunities for upselling and cross-selling.
61 Act as a key point of contact for clients, providing exceptional customer service and ensuring high levels of satisfaction.
61 Regularly update clients on new services, industry developments, and any changes that may impact their business.
61 Sales Planning & Execution
61 Develop and implement a structured sales plan, including a weekly sales call schedule, to meet and exceed sales targets.
61 Arrange and conduct regular sales meetings, presentations, and client visits to promote the company’s services.
61 Follow up on sales leads, negotiate contracts, and close deals in alignment with company policies and objectives.
61 Collaborate with the Office Manager and other departments to ensure seamless execution of sales activities and client onboarding.
61 Reporting & Data Analysis
61 Track and analyse sales performance data to identify trends, strengths, and areas for improvement.
61 Prepare and present detailed sales reports, including progress on KPIs, sales forecasts, and market analysis.
61 Use data-driven insights to adjust sales strategies and improve overall effectiveness.
61 Additional Responsibilities
61 Undertake ad hoc tasks and projects as instructed by the Office Manager, including emergency response, internal communication, and collaboration with other departments.
61 Stay updated on industry trends, shipping regulations, and emerging technologies to maintain a competitive edge in the market.
61 Contribute to the continuous improvement of sales processes and strategies within the department.