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Customer Service Coordinator/客服专员
面议
若干 · 大专 · 2年工作经验 · 性别不限2020/05/29发布
周末双休弹性工作带薪年假五险一金免费班车节日福利专业培训餐饮补贴年底双薪

御景商务中心二期201室

公司信息
莱茵技术监护(深圳)有限公司 TUV Rheinland (Shenzhen) Co., Ltd.

外资(欧美)/500-1000人

该公司所有职位
职位描述

Responsibilities:   

  • Exchanging experience with other QC personnel to improve our service

  • Being able to implement corrective action(s) on the deviation(s) found by the supervisor on their daily performance.

  • Handling of work according to the quality assurance guidelines and the instructions of the superior 

  • Project handling to ensure smooth operation concerning: Quotation,Order creation (SAP) and IMS input if advised,Project file creation, collection, handling, distribution and filing (hardcopy & softcopy),Sample handling if applicable

  • Communication with internal and external clients, suppliers and factories to reasonable schedule arrangement

  • Summary report preparing for the client if applicable

  • Responsible for sending out quarterly report to each client when listed as ER

  • Inspection certificate preparation if applicable

  • Inspector scheduling if applicable

  • Training and evaluation of CS personnel if applicable

     Requirements:     

  • College degree and 2 year as Customer Service Assistant in TR

  • Good knowledge in computer applications

  • Good knowledge written English and good knowledge in spoken English

  • Profound knowledge of the local language

        


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