In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.
为了保证我们的长期发展和业务的迅速增长，我们正在招募如下岗位空缺，


Seafreight Export CS 海运出口客服


JOB PURPOSE


To be Everok sea Freight customer service window to the clients 海运操作和客服的窗口
Provide good service to our clients to meet their satisfaction 提供令客人满意的服务
Be a professional sea export problem solver 专业的海运出口问题解决者
Well maintain clients, support sales & company business development 做好客户维护和支持公司业务发展工





Functional Responsibility


Handle daily Freight Forwarding Operations as per company’s internal procedure. 按照公司的内部程序处理日常货运业务。
In charge the update of internal SOP. 负责内部SOP的更新.
Communicate with Suppliers/Shipping Companies/Customers/Overseas offices effectively, providing good customer service and timely response to enquiries. 与供应商/船舶公司/客户/海外办事处有效沟通，及时响应查询及提供良好的客户服务。
Follow up shipments closely and keep related parties updated in timely manner及时跟进发货及相关信息的更新。
Be responsive and report problems to the Manage. 对问题及时响应及报告给管理部门。
Collecting/ Checking/ Dispatching of information and documents收集/检查/信息和文件调度。
Processing data progressively in the system在系统中进行相关数据分部处理。
Meeting deadline. 及时完成有时间限制的工作。
Additional tasks assigned by the Manage. 由经理分配的其他任务。




Personal Capabilities & Education


Fluently read, speak and write English (CET 6 or above). 流利地读，说，写英语（英语6级或以上）
Experience in Freight Forwarding would be a great advantage. 有货待客服经验者优先。
Good communication skills and able to work in a team. 良好的沟通技巧及团队合作精神。
Good sense of responsibility. 较强的责任感。
Dynamic person. 工作积极主动。



We offer


Competitive salary and benefit package 良好的薪酬和福利体系
Internal job transfer opportunity 建有内部轮岗体系
Talent development program 完善的内部培训机制
Inspiring work environment and culture for career building 积极向上的工作环境和团队文化