岗位职责描述:Job description
- Project management of customer projects from contract signature to end of warranty
- This mainly includes the following aspects
- Ensuring the realization of the contract in time, budget and quality
- on site, “hands-on” project management and customer interfacing
- Project planning and tracking, including cost controlling and diligent reporting
- internal communication and management of allocated manpower resources on site, including subcontractors, as required by project development
- diligent feed backing of project development, proactive solution proposal and communication with local team, local service management and headquarter departments
- Involvement and coordination of the necessary internal technical resources to solve problems
- Continuous customer support (if necessary also on site)
- Main contact person for delivery and assembly safety
- Cost control and commissioning Quality
- Project debriefings and review (lessons learned)
- Further development of the team's customer orientation
- professional contact person for major customers for technological clarification, preparation of implementation, start-up difficulties and customer complaints
- Interface for clarifying all questions in the area of responsibility
- Close coordination with the "Key Account Manager" in order to achieve maximum customer satisfaction
- Ensure prompt reaction and clarification of technical customer inquiries in cooperation with the "Key Account Manager
- Supporting the feasibility and cost-effectiveness of offers and enabling the technologically correct placing of orders
- Support with the correctness and completeness of customer data
- View and sell further business opportunities and coordinate the procedure with the key account manager:
- Upgrades
- after sales
Requirements:
· 15 years of work experience
· Experience with manpower related management and quality systems such as EHS, 5S
· Have Propriate communication skill and manner with customer as well as internal staff
· Fluent in Chinese and English, possibly in German
· Good team-work spirit, Proactive, Reliable, and Loyal
· Experience in execution, and/or coordination, and/or management of projects
· Ideally with technical background and experience in photovoltaics, photoelectronics, semiconductor.
· Capable of frequent business travel (mostly within China)