Typical Duties:
1、Order process, including order confirmation, delivery arrangement, order tracing, etc.
订单处理，包括确认订单、安排运输、跟踪订单等；
2、Product inquiry, including quotation, application, stock availability, lead time, etc.
产品查询，包括报价、应用、可用库存、提前期等；
3、Complaint settlement, including product quality and delivery complaints, etc.
处理投诉，包括产品质量问题、运输问题等；
4、Team work with other Dept. (Logistics Dept., Finance Dept., Quality Dept., Product Dept., etc.) and hold good relationships with customers.
与其他部门（物流部、财务部、质量部、产品部等）合作，与客户保持建立良好关系；
5、Establish and maintain the customer data base.
建立并维护客户数据库；
6、Provide effective data management support for sales team to accomplish yearly sales budget.
为完成年度销售指标，给销售团队提供有效的数据管理支持；
7、Manage business sales data for routine reports and assist management report.
为日常报告管理业务销售数据，协助管理报告；
8、Use databases or other computerized systems to maintain up-to-date customer records.
使用数据库或其他计算机系统更新客户记录；
9、Maintain sales commission and expense records and generate sales reports and statistics.
维护销售佣金和费用记录，出具销售报告并统计数据；

Requirements:
1、Bachelor degree or above
2、Good command of English in written, spoken English is plus
3、Assertive and energetic, able to work under pressure
4、Good command of MS Office and ERP/SAP system.
5、At least 3 years’ experience in similar industry.