• Ensure sales plan will be achieved by optimum selling prices and enhance our market share, Identify, evaluate and develop new customers and market opportunities in the assigned area and industry
• Undertake frequent customer visits to ensure that customers do not encounter unforeseen quality / deliveries issue and keep abreast with customer development projects
• Gather product trend, market and competition information in order to position SCHOTT favorably in the industry
• Prepare reports by collecting, analyzing, and summarizing customer/market information in order to ensure good alignment with various responsible colleagues from different functions
• Facilitate discussions between R&D and customers for new product development, sell by value and design-in
• Support the SBF (strategic business field) manager and BDM in identifying and strengthening a clearly defined (unique) value proposition
• Team up co-workers to ensure sales growth & customer satisfaction. Liaise frequently with production plant in overseas
• Ensure customer database are maintained by utilizing the tools, such as CRM, BI and others
• Demonstrated ability to excel at providing tactical and strategic leadership related on an overall global account strategy imple-mentation
• Possess abilities to develop and execute strategies to attract, grow, and maintain global customer relationships