主要职责:
1.提供卓越的客户体验,完成销售指标。
2.遵守公司政策与方针。
3.提供卓越的客户服务与产品知识确保客户满意。
4.确保日常库存的准确。
5.根据公司政策妥善处理客户投诉。
职位要求:
1.有零售销售经验者优先。
2.良好的沟通能力与团队协作能力。
3.积极进取,注重细节。
4.工作时间灵活,以满足业务需要。
5.有一定的电脑知识(Excel、Word、PPT)。
6.英语能力为加分项。
Are you looking for an opportunity to work with sales in a cutting-edge, global, luxury fashion house? We are currently looking for full-time Client Advisors to one of our studios in Shanghai.
As Client Advisor at Acne Studios, you will be responsible for creating sales and business results along with a superior customer experience. We work with well-developed sales and customer relationship building processes. Your main tasks will be to care for our customers in the studio but also through the whole customer cycle to create sales and loyal customers. As Client Advisor you will support in delivering a superior customer experience through securing stock-taking, pricing, stacking, and displaying the studio. You will also support maintaining high-quality administrative procedures for the studio.
You will get to work in a global company with an international customer base in a team with dedicated and passionate colleagues. Our focus is to work closely with customer building long-term relationships and you will receive a comprehensive training in retail sales.
We are looking for you who are passionate about fashion, the Acne Studios brand and driving sales and creating results. You need to have previously proven retail, CRM, and client-telling experience. You also need to be fluent in English.
As a person, you are highly-motivated with the ability to take your own initiative to solve issues while also being a supportive team-player with a desire to collaborate. You are social and out-going with the ability and interest to create relationships with others and the curiosity to understand the customers’ needs. You have a mindset for creating quality and you are reliable and punctual.
We believe that you who can work in a fast-moving and dynamic environment and adapt to different customers and situations will be successful in this position.
In the retail business, you need to be flexible with your working schedule.
Apply today! We interview candidates continuously. If we find the right candidate the position may be filled before the last day of application.
We may perform background checks for this position.