Key Accountabilities : 1. Participate & take ownership for Gear machines startup, acceptance, warranty, etc.; 2. Troubleshoots and work closely with service team to resolve product and process issues; 3. Train customer personnel to be certified for product operation, routine maintenance, etc.; 4. Provide troubleshooting, maintenance, retrofit, process development, etc.; 5. Closely communicate and co-work with supplier’s German engineer team; 6. Achieve customer satisfaction with professional service work. Key Experiences and Qualifications 1. Having experience with CNC gear machines installation; 2. Maintenance and service background is preferable; 3. Knowledge of mechanical processing will be a plus; 4. Good command of English and computer skills; 5. Experience of gear machine is priority; 6. Be able to work independently;