Hilton will hold its Team Members accountable to the following key areas: profit, quality, customers, and people

Ensure professional and efficient utilization of all systems and data sources, follow company best practices and standard operating procedures to capitalize and maximize revenue potential, and ensure all commercial decisions are supported by appropriate data analysis

Create, maintain and update the full suite of RMCC reporting and tools with consistency and high quality

Integrate with other functions to ensure we exceed the expectation of customers, owners and shareholders

Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management decisions and actions

Support / contribute / participate in projects to improve the efficiency and effectiveness of RMCC department, reports, process and procedures

Support and integrate with other RMCCs and global commercial service teams to drive business intelligence performance globally

Feed ideas and innovations to drive constant improvement of reporting and operating procedures

Follow company standard to complete data collection, data quality check and data cleaning



Excellent communication skills, including written, oral and presentation skills, both in Chinese and English

Confident in communicating with a wide range of people, both internal and external

Positive, open-minded and ready for fast-paced and changing environment

Clear, concise, logical and factual in making arguments and decisions

Ability to recognize trends in data and evaluate complex written and numerical information effectively and efficiently

Ability to prioritize and balance importance, urgency and resources

Determined and energetic, whilst remaining calm and level headed to deliver results

Profession in Microsoft Excel (formula, pivot, VBA), Access, SQL

Technical skills such as Python, Power BI are preferred

Experience of programming and data analysis is preferred