Specific Tasks 岗位职责:
1. Responsibleforcompanyallseriesmachinetools,customertraining,andtechnical support.
2. Responsible for the operation training and application training ofcustomers;
3. Responsible for providing technical support required bycustomers;
4. Prepare the processing plan, time study and provide pre-sales technicalsupport;
5. Complete the trial cutting of standard parts and S parts of the company's internal machine tools before delivery;
6. Timely and accurately report quality problems and market information to themanager.
7. Carry out pre acceptance and final acceptance of machine tools within the company and at the customer'ssite;
8. Complete the trial cutting and turnkey project of the machine according to thecontract;
9. Formulate customer training plan and report to the departmentmanager;
10. Responsible for answering customers' technicalquestions;
11. After service, the service report shall be completed and reasonable suggestions shall be put forward.
12. Complete other tasks assigned by theleader.
1. 负责公司 全系列机床的安装、试加工；
2. 负责客户的操作培训、应用培训；
3. 负责提供客户要求的技术支持；
4. 编制加工方案、节拍、提供售前技术支持；
5. 完成公司内部机床出厂前的 标准件试切；
6. 及时准确的将设备质量问题，市场信息反馈给公司。
7. 在公司内部及客户现场执行机床预验收及最终验收；
8. 按照合同的约定，完成设备的试切和交钥匙项目；
9. 制定客户培训计划，并汇报部门负责人；
10. 解答客户的有关技术方面问题；
11. 售后服务结束要出具服务报告，报告售后服务过程中出现的问题，并提出合理化建议;
12. 完成领导交办的其它工作。
Qualifications/任职条件
1. College degree or above, more than 5 years of technical experience in CNC machine tool industry, processing, programming andtechnology.
2. Have a good serviceknowledge.
3. Canoperatecomputerindependently,proficientinWord,Excel,PowerPointandskillsoftware,aswell as Internet mail receiving and processingskills.
4. Stronganalyticalskills,goodcommunication,coordinationandorganizationskills,abletoworkunder certain pressure. At the same time should have a good memory and the allocation of time and communication and coordination ability, but also have a strong sense ofconfidentiality.
1. 大专以上学历， 5 年以上数控机床行业，加工、编程、工艺等技术经验。
2. 熟练掌握一定的售后服务知识。
3. 能独立操作计算机，熟练操作 Word、Excel、PowerPoint等办公自动化软件及技术软件，熟练
Internet 邮件收发和处理技巧。
4. 具有较强的分析能力，良好的沟通协调组织能力，能够承受一定的工作压力。同时应具备良好的记忆力以及对时间的分配和沟通协调能力，还要有较强的保密意识。