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客户经理(YFSS) (MJ000530)
1.2-2万·16薪
人 · 本科 · 3-4年工作经验 · 性别不限2024/04/22发布
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申江南路1999号

公司信息
延锋汽车智能安全系统有限责任公司

国企/1000-5000人

该公司所有职位
职位描述
工作概要
结合公司业务战略及技术发展规划,***限度利用现有资源承接产品(服务)业务;以公司发展为动力,变“五年规划潜在产品”为现有产品;带领分管的销售团队完成年度销售目标,并以有竞争力的成本、合适的销售价格、优良的服务态度,与客户建立良好的买卖交易关系,准确地履行营销合同,为企业获得利润。
To win business (service) according to the principle of fully utilizing the existing company's integrated capability and combining company's technical development and business strategically planning. Motivated by the development of company, turn “potential products in five-year plan” into existing products. And carry out business according to divided sales forecast approved by board of directors. With the competitive cost, suitable sales price, fine attitude, establish the business relationship with customers, fulfill the contract accurately, and gain profits for the company.

主要职责
1. 为公司进行潜在业务的开拓能力强,主要工作内容是:新项目提案,争取新业务报价机会、组织新业务报价成本核算、新业务报价,竞争对手及用户信息收集分析、商务谈判,获取定点;
Having strong ability to exploring potential business for the company .The working content of is: new project motion, try to get chance for quotation, organize cost calculation for quotation, make quotation, collect and analyze information of competitors and customers, business negotiation, win business;
2. 拟定所负责区域市场的市场营销战略和市场开拓策略,带领团队对于所负责区域客户的整体业务绩效负责,对所负责团队成员的绩效和工作进行直接的指导和管理,协助部门总监、副总监对团队成员的绩效进行定期的考评。
Draft the marketing strategy and business development plan of target market, Answer for the business performance of the customer they take charge, supervise and manage team member’s job and performance, assist department director and deputy director do the performance assessment for the team member.
3. 负责已获定点项目开发运作中的商务问题并指导团队成员达成目标,内容是:协助并支持项目经理进行项目管理工作,项目进程中的价格跟踪、商务谈判及断点管理控制;
Responsible for commercial issues of booked project and instruct team member achieve the target, the content is: help and support the project manager to manage program, price tracking in project process, commercial negotiation and management control on breaking point;
4. 负责分管区域现生产产品的营销业务,领导团队达成既定目标;内容是:年度供货合同及价格合同的评审、签订、执行、维护工作,制定年度销售计划及五年销售规划,协助客户进行销售计划、仓储运输、售后服务的协调、推动工作,加快应收帐款周转次数、确保按合同规定回笼产品(服务)货款;
Take charge of sales and marketing of own customers and lead team member achieve target of current producing products; the content is: Evaluating, signing, carrying out, maintaining the work of annual supply contract and price contract, make the annual sales plan and five-year sales forecast, help the customer to make sales plan, storage transportation, after-sale services, push work, accelerate the times of the turnover of the account receivable, guarantee to withdraw the payment for products (service) according to the contract.
5. 收集汽车市场、主机厂、竞争对手的相关信息,并分析;
Collect and analyze automobile market, OEM, the competitor's relevant information.
6. 定期访问分管区域的客户并择时拜访潜在客户,进行客户满意度调查;贴近客户,善于倾听客户之声,及时反馈、处理、跟踪客户及潜在客户的信息(投诉、合理建议、需求等),致力于提高客户满意度,超越客户期望;
Visit customers regularly and arrange time to visit the potential customer, carry on the customer satisfaction investigation; get close to the customers, be good at listening attentively to the customer's demand, to feedback, deal with, tracking information of customers and potential customer in time (complaining, reasonable suggestions, demand, etc.), devoted to improving customer satisfaction, exceed customer’s expect;
7. 安排客户来访的接待、演示、参观工作;
Arrange customer's visiting reception, presentation, and visit on plant.
8. 客户关系管理:指导团队成员建立客户的相关档案,并实时进行更新;
Customer's relation management: Set up the relevant files of the customer, and update in right time.
9. 遵守公司程序文件和各类作业指导书和其他规章制度;
Obey to company's procedure file and all kinds of work instruction books and other rules and regulations.
10. 作为客户的代表在涉及质量要求的过程中代表顾客的需求,并阐明质量要求。这些过程包括但不限于下述过程: 选择特殊特性、制定质量目标、培训、纠正和预防措施、产品设计和开发、参与生产产品放行、工程放行、以及其它与顾客要求相关的活动;
Represent the customer's demand during the process of involving quality requirement as the customer' s representatives, and expound the quality requirement. The course includes but not limited to the following course: Choose the special characteristic, make the quality goal, training, correct and precautionary measures, product design and develop, participate producing products’ release, project release, and other relevant activity required by customers.
11.协助部门领导指导员工工作,分享成功经验,培训指导团队成员工作,共同成长
To guide the sales people share success experience /training team member and up growth together.
12. 完成与本职工作相关的指派任务。
Fulfill assigned work related to your job
13. 通过公司内训师的方式,传播业务相关的工作及知识管理,尤其重点关注精益理念的传播。

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