SALES ACCOUNT Ventos Essential Oil & Aromatics (Shanghai) co. Ltd, is the first subsidiary that Ventós Group opened in Asia and is 100% owned by the same group. It has been operating since 2011 with 2 digit number annual growth since then. Ventós Group is specialized in the distribution and production of Essential Oils & Aroma Chemicals. In order to continue with the process of growth, the selected candidate will assist the Sales Department as a Sales Account.
Main responsibilities Deal directly with customers and build sustainable relationships through open and interactive communication. Negotiate and close orders. Prepare offers. Identify and assess customers’ needs to achieve it's satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Obtain and evaluate all relevant information to handle product and service enquires. Prepare customer activity reports. Maintain customer database. Manage administration. Communication and coordination with other departments.
Requirements Bachelor degree or above, chemistry and related majors are preferred At least 2-3 years of previous experience in a similar position as a sales account. Preferably with prior experience in Flavors and Fragrances, Food Ingredients, Nutrition Industry, Chemicals or Raw materials. Excellent organizational skills; highly motivated and capable to prioritize efficiently. Strong communicative skills and capable to work alone and as part of a team; enthusiastic and reliable. Ability to maintain a strict level of confidentiality. Own vehicle and preferably living near Jiading.