The main missions of the role are to:
Interface of the customer, the sales manager is in charge of the coordination of all the sales activities (acquisition, development, serial life) for a specific account or part of the account （either a specific product line or only program or serial life） in case of a big account.
Management
- Defines the activities and of his/her team and monitors the priorities
- Defines the objectives to be achieved for the next period
- Follows-up the progress of the activity with a special attention to:
- prices and contractual relationship
- Productivity （product and process）
- Changes
- Claims
- Tooling (customer orders, internal validation, registration after customer payment)
- Cash situation and overdue
- Supports the team member in their activity with the customer by participating regularly to customer meetings (progress reviews, quality reviews, commercial global meetings)
- Defines the escalation process for any subject (internally, externally) and intervenes
Prices and contractual relationship
- Ensures proper documentation of all prices and written communication to customer
- Checks coherence of all offers and validates offers regarding technical changes and mandated components
Productivity （product and process）
- Coordinates or takes directly in charge the process productivity and product productivity negotiation
- Ensure follow-up of the productivity negotiation, in particular that the conditions defined during the negotiation are respected by both parties （customer and Faurecia）
- Alerts internally if the activities related to product productivity will not reach the targets committed to the customer
Changes
- Ensures that a commercial agreement is reached with the customer about changes before change introduction or launch within Faurecia
Claims
- Supports claims negotiation at the appropriate level at the customer (missing production, raw material……)
- Trades off the claims in the global negotiation for an acceptable deal within Faurecia
Customer relationship
- Interfaces with the customer at 1st management level
- Develop the relationship with his/her direct counterparts at the customer and with the assigned contacts by the sales network
Documentation within Faurecia
- Ensures distribution within Faurecia organization （inclusive purchasing） updates on program time schedule, production planning especially volumes
- Ensure that a proper documentation and storage are maintained
- Clarifies the situation of the tooling at the end of serial production of the product and at the end of the life time of the product
- Other tasks assigned by Line Manager


Qualifications:
The ideal candidate will have/be:
Master’s degree in engineering and/or Business school
5 years of experience in Sales and Automotive industry
Leadership skills
Business results oriented
Team player with strong communication skills
International mindset
English required