Job Responsibilities岗位职责: ●MES System Maintenance: Install, configure, monitor, and maintain MES system (iTAC, ASM, …) and components; Troubleshoot all issues, coordinate issue resolution with Group IT MES Team and vendor. 制造执行系统MES运维:安装、配置、监控、维护制造执行系统iTAC、ASM及其组件;排除各种MES系统故障,与集团MES团队和供应商协作解决故障。 ●MES Helpdesk and User Support: analyze, resolve, prioritize, assign, or escalate issues in a timely manner to meet the SLA; provide user training and day-to-day support of MES on request. MES服务台和用户支持:及时分析解决MES服务台收到的问题,或者确定优先级、分配、升级问题,确保达到SLA要求;根据需要提供MES用户培训和日常支持。 ●MES Development: Analyze business requirements, Review and coordinate development of WEB-HMI and machine interfaces with Group IT MES Team, Design, Implement, Test, and document the solution. MES系统开发:分析业务需求,与集团MES团队协作开发Web人机互动接口和机器接口,设计、实现、测试、文档记录解决方案。 ●Work on the shop floor and in unsocial hours to support urgent MES issues and projects. 必要时在车间现场、晚上和周末时间工作,解决MES紧急问题和支持项目上线。 ●Perform other IT related tasks as designated by the management. 执行领导安排的其他IT相关任务。 Job Requirements岗位要求: ●Bachelor’s degree or above, major in computer science, information technology, or other related fields 计算机、信息技术或相关专业,本科以上学历 ●3 years experience in MES maintenance and support 三年以上的制造执行系统运维支持经验 ●1 year experience in software development 一年以上的软件开发经验 ●Experience of Database such as Oracle, or SQL Server 数据库使用经验,如Oracle、SQL Server等 ●Experience of C#, JavaScript, HTML, CSS 编程经验,如C#, JavaScript, HTML, CSS ●Positive attitude on IT service and willing to take on responsibilities 具有积极的IT服务意识,愿意承担责任 ●Good analytical & problem-solving skills with minimal supervision, ability to work on own initiative 良好的分析与解决问题能力,能够在少监督下自主完成 ●Good multitasking skills and abilities Flex with changing priorities 良好的多任务优先排序处理能力 ●Good verbal and written communication skills. Fluent oral English 良好的口头和写作交流能力,英语口语流利