Do you enjoy using software to solve complex technical challenges?? Are you interested in applying your technical knowledge to help solve real-world challenges? Do you feel rewarded when you help people with their problems? Then this may be the position for you!
DNV – Digital Solution’s Ship Product Line is seeking a Solution Consultant (Data Management) to join our Consulting team.??This team of subject matter experts is responsible for supporting and training clients of our Ship Management software around APAC.
What You’ll Do
Manage data management projects as per established quality and timeline Responsible for providing timely and thorough responses to solution inquiries from end-user clients arriving via phone or email Develop and maintain client relationships Support onboard vessel implementation as required Educate users on how to optimize their experience with the software by conducting multi-day classroom training in our offices, online/virtual, or at client sites as required
What Is Required
Bachelor of Science degree in Computer Science/Marine Engineering?required Experience in managing ship management applications like Planned Maintenance or similar shipping industry solutions would be an advantage Excellent ability to prioritize work while juggling multiple tasks & client request Strong interpersonal skills and genuine desire to help customers solve their software questions Proficiency with Microsoft Office suite Strong written and verbal in English & Chinese communication skills Excellent time management and organization skills Willing to work weekends (if required) Willingness and ability to travel (if required)
OPTIONAL KNOWLEDGE:
Sybase, MS SQL-Server Remote Installation, deployment and support. Knowledge with database administration (SQL Language)