Tasks:
? Proactive deployment, maintenance and administration of IT systems, including hardware, software and network infrastructure
? Resolve, support, diagnosis and troubleshooting of end-user issues and escalate if necessary
? Documentation and follow-up records of IT assets
? Monitoring and caring of system health according to global guidelines and standards
? IT training for new employees

Skills:
? Expertise in Windows 10/11, Windows Server and Office Products
? General knowledge of hardware and IT systems
? Service-oriented mindset and hands-on mentality
? Strong awareness of data safety and data security
? Open communication and international collaboration
? English