Job Purpose：Supporting Quality Manager to maintain and improve quality and food safety management systems, technical document management, production license update, deal with after-sale service and customer complaint.
Job Scope：Quality Management System, Technical Documents, Production License and After-sale Service/ Customer Complaint.
Key Responsibilities 主要职责：
-Ensure ISO 9001, HACCP, FSSC22000, Halal and Kosher maintenance and improvement.
Quality Documents maintain and file.
-Production license update independently
-Deal with Quality Complaint and make related investigate together with manufacturing department.
-Set up, maintain and update technical documents (procedures and records)
-Registration of products.
-Renew of production license.
-Food export manufacturing registration.
-Arrange the internal and external audits from the third parties, government and customers.
-Timely prepare necessary documents according to customers’ needs and communicate with customers for issues solving.
-Support on on-site inspection/procedures implementation and NPD processes.
-Monthly and yearly statistics report.
Job Specification岗位要求:
-Bachelor in food science subject.
-Experience of quality and food safety management system establishment and maintenance.
-Experience of dealing with customer complaints.
-At least 3 years working experience in food manufacturing plant.
-Familiar with quality and food safety management systems, such as ISO 9001, HACCP,
FSSC22000, Halal and Kosher etc.
-Improve quality and food safety management systems by complaint and quality issue.
-Familiar with basic physical-chemical/microbe test and inspection for food and material.
-Familiar with handling customer complaint.
-Familiar with manufacturing license regular renew.
-Communication and cooperation.
-Complaint management.
-Result and Customer oriented.