此职位为服装面辅料的开发,比如腰带,口袋布,需英文良好,有面料供应商渠道优先考虑。 工作地点浦东金桥 1. 职位描述 Job score Card: 1. 工作目的(或使命): 确保客户满意。并与他们建立良好的关系,有助于增加我们的订单量。 2. 职责: -熟悉公司产品,根据公司设定的利润率准确报价。 24小时内回复客户咨询,解决客户问题,并积极与客户沟通。 及时高效地完成所有开发及其他相关工作,控制开发成本。 -与多家供应商核对价格。从2-3个供应商那里进行价格比较。 -正确交接给大货团队 -在SAP系统中更新产品细节 -从SAP系统发出所有订单 -准备每一季的样品并将其发送给买家。 -为买家提供更便宜或更好或更有效的选择 -有需要的话,增加新的供应商。 3.期望的结果: 1. 清楚每一个新开发的技术规格,并确保产品在SAP系统中正确创建。确保所有的订单都从SAP发出,并确保供应商在大货订单来的时候,抵扣我们的开发费用成本。 2. 在收到订单后24小时内完成交接,要完整和详细。更新详细记录在SAP系统和纸质资料中,以确保所有数据、文件和样品在任何时候都可以被其他同事查看。 3.在9月30日之前获得超过50%的客户满意度 -快速开发周期(提花弹性开发最长8-10天,印花弹性开发最长12-14天。腰带的开发在7天内,包括实验室浸泡)。 -同时,确保75%的开发项目在初次提交时获得批准,其余的在第二次提交时获得批准。 - 24小时内回复和更新买家 4. 每6个月准备新样品并寄给各品牌。 5. 根据公司要求的利润报价,当我们有问题时,与买方和供应商协商以实现同样的价格。如果仍然有问题,得到经理的批准,但尽量不要流失客户。 6. 尝试降低至少5%的成本,持续评估现有供应商,同时寻找新的供应商。 1. Purpose (or Mission) of the Job (Role): Ensure Customer Delight. And to build deep & long lasting relationships with them, which will help to increase our business.
2. Responsibilities: - Be familiar with the products of the company and accurately quote the sales price based on the profit margins set by the company. - To reply within 24 hours to customer inquiries, to resolve their issues, and to actively communicate with them. - Timely and efficient completion of all development and other related work, development cost control. - To check prices with the more than 1 supplier. Ideally make a price comparison (from 2-3 suppliers). - To handover correctly to bulk team - Update product details in SAP - Issue all POs from SAP - Prepare collections & send the same to the buyer every season. - Offer options to buyer (which are cheaper or better or more efficient). - To add new suppliers where needed.
3. Desired results / outcomes: 1. To be clear on the technical specifications of every new development and ensure the product is created correctly in SAP. To ensure all POs are issued from SAP & the suppliers pay us back the development cost when the orders come in. 2. Handovers to be done within 24 hours of receipt of an order, complete & detailed. To maintain details records (on SAP & physically), so as to ensure that all data, filing & samples are accessible to anyone at anytime. 3. Ensure Customer Delight by getting a NPS of over 50% by Sept 30 - turning around developments quickly (Elastic developments in maximum 8-10 days for jacquard & 12-14 days for printed elastic. Waistband developments to be turned around within 7 days including lab-dips). - At the same time, ensure 75% of developments to be approved in the 1st submit, and balance in the 2nd. - Replying & updating buyers within 24 hours 4. New sample collection to be prepared and sent to all brands every 6 months. 5. To quote prices as per the margins required by the company, and where we have an issue, to negotiate with buyer & supplier to achieve the same. If still have an issue, take approval from the manager, but do not let the customer go elsewhere. 6. To try & reduce costs by at least 5%, and to continuously evaluate existing suppliers, while at the same time sourcing new suppliers.