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跟单员 (fabric merchandiser)
1-1.2万·13薪
人 · 大专 · 3-4年工作经验 · 性别不限2024/11/06发布
五险一金员工旅游弹性工作周末双休定期体检

浦东新区

低价好房出租>>

上海市浦东新区新金桥路201号现代通信大厦1001室

公司信息
莱热(上海)贸易有限公司

外资(非欧美)/50-150人

该公司所有职位
职位描述
此职位为服装面辅料的开发,比如腰带,口袋布,需英文良好,有面料供应商渠道优先考虑。
工作地点浦东金桥
1. 职位描述 Job score Card:
1. 工作目的(或使命):
确保客户满意。并与他们建立良好的关系,有助于增加我们的订单量。
2. 职责:
-熟悉公司产品,根据公司设定的利润率准确报价。
24小时内回复客户咨询,解决客户问题,并积极与客户沟通。
及时高效地完成所有开发及其他相关工作,控制开发成本。
-与多家供应商核对价格。从2-3个供应商那里进行价格比较。
-正确交接给大货团队
-在SAP系统中更新产品细节
-从SAP系统发出所有订单
-准备每一季的样品并将其发送给买家。
-为买家提供更便宜或更好或更有效的选择
-有需要的话,增加新的供应商。
3.期望的结果:
1. 清楚每一个新开发的技术规格,并确保产品在SAP系统中正确创建。确保所有的订单都从SAP发出,并确保供应商在大货订单来的时候,抵扣我们的开发费用成本。
2. 在收到订单后24小时内完成交接,要完整和详细。更新详细记录在SAP系统和纸质资料中,以确保所有数据、文件和样品在任何时候都可以被其他同事查看。
3.在9月30日之前获得超过50%的客户满意度
-快速开发周期(提花弹性开发最长8-10天,印花弹性开发最长12-14天。腰带的开发在7天内,包括实验室浸泡)。
-同时,确保75%的开发项目在初次提交时获得批准,其余的在第二次提交时获得批准。
- 24小时内回复和更新买家
4. 每6个月准备新样品并寄给各品牌。
5. 根据公司要求的利润报价,当我们有问题时,与买方和供应商协商以实现同样的价格。如果仍然有问题,得到经理的批准,但尽量不要流失客户。
6. 尝试降低至少5%的成本,持续评估现有供应商,同时寻找新的供应商。
1. Purpose (or Mission) of the Job (Role):
Ensure Customer Delight. And to build deep & long lasting relationships with them, which will help to increase our business.

2. Responsibilities:
- Be familiar with the products of the company and accurately quote the sales price based on the profit margins set by the company.
- To reply within 24 hours to customer inquiries, to resolve their issues, and to actively communicate with them.
- Timely and efficient completion of all development and other related work, development cost control.
- To check prices with the more than 1 supplier. Ideally make a price comparison (from 2-3 suppliers).
- To handover correctly to bulk team
- Update product details in SAP
- Issue all POs from SAP
- Prepare collections & send the same to the buyer every season.
- Offer options to buyer (which are cheaper or better or more efficient).
- To add new suppliers where needed.

3. Desired results / outcomes:
1. To be clear on the technical specifications of every new development and ensure the product is created correctly in SAP. To ensure all POs are issued from SAP & the suppliers pay us back the development cost when the orders come in.
2. Handovers to be done within 24 hours of receipt of an order, complete & detailed. To maintain details records (on SAP & physically), so as to ensure that all data, filing & samples are accessible to anyone at anytime.
3. Ensure Customer Delight by getting a NPS of over 50% by Sept 30
- turning around developments quickly (Elastic developments in maximum 8-10 days for jacquard & 12-14 days for printed elastic. Waistband developments to be turned around within 7 days including lab-dips).
- At the same time, ensure 75% of developments to be approved in the 1st submit, and balance in the 2nd.
- Replying & updating buyers within 24 hours
4. New sample collection to be prepared and sent to all brands every 6 months.
5. To quote prices as per the margins required by the company, and where we have an issue, to negotiate with buyer & supplier to achieve the same. If still have an issue, take approval from the manager, but do not let the customer go elsewhere.
6. To try & reduce costs by at least 5%, and to continuously evaluate existing suppliers, while at the same time sourcing new suppliers.

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