Purpose of the position
1) A highly motivated individual with the relevant skill sets, capable of establishing and developing vendor relationships in China, including carriers, transporters/brokers and port operators etc.
2) Procurements of transport, warehousing and ocean freight rates locally and internationally for both import and export cargoes.
3) Preparation and sending of quotations and proposals.
4) Maintain and develop existing/new customer relations with specific focus on Clearing and Forwarding.
Responsibilities and Accountabilities
1) Actively participate as a member of China teams, working closely with other Commercial and Business Unit Managers globally
2) Attending networking and directing customers enquiries
3) Request rates from service providers and assist Business Development Manager for all proposals compilation
4) Establish and develop vendor relationships in China e.g. with transporters, barge brokers/ carriers, container shipping lines and freight forwarders
5) Maintain high standard of service delivery at all times
6) Outgoing personality to be able to communicate effectively with customers and build positive relationships
7) Must be able to resolve problems/queries efficiently
8) Address internal and external operational issues, liaising and coordinating with vendors (ports operators, transporters etc.) and internal customers
9) Attend monthly commercial activity reporting in the form of sales pipeline/enquiry register
10) Prepare and submit customer onboarding documents and completed documents to be submitted to legal
11) Work through service agreements for secured businesses with legal department head
12) Ensure compliance to Access World Group Policies
13) Other duties as assigned by the Superior
14) Reinforce Access World Group culture, values and reputation
Network of Interaction
Comprising but not limited to the followings (Internal and External)
1) China Team (e.g. Customer Service, Finance, HR, Commercial, Operations)
2) APAC Freight Team
3) Africa Projects Commercial Team
4) Overseas Access World Branches
5) Strategic service providers and vendors (e.g. transporters, brokers, ports operators, etc.)
6) Carrier agents and freight forwarders
7) Export and import customers locally and internationally with focus on clearing and forwarding
8) Overseas Access World Branches
Specific Requirements for the Position
I. Essential
1) Minimum a college diploma/degree from recognized Institute
2) Minimum 3-years sales/estimator experience in China
3) Excellent commercial and entrepreneurial flair is critical to the success of this role
4) Strong builder of relationships with interest parties
5) Good knowledge of the shipping and logistics management industries specifically focused on: a) Local and Over Border transport b) Airfreight and LCL
6) Analytical in approach with capabilities of compiling shipment estimates
7) Proven ability to work on cross-functional and multicultural teams
8) Strong character, initiative, creative, innovative and analytical skills
9) Meticulous, responsible and positive working attitude – willingness to help others
10) Ability to work independently and in a team
11) Adaptable and able to accommodate prevailing conditions
12) Proficient with Microsoft Office
13) Ability to work effectively in a high pressure and fast paced working environment meeting deadlines and/or beyond office hours
14) Ability to travel
15) Strong organisational and good administrative skills
16) Proactive and a quick learner
II. Communication Skills/Languages:
1) Superior interpersonal and communications skills
2) Good in both written and spoken English
3) Effective negotiation and conflict resolution skills
4) Regularly updating customers on rate levels and market dynamics
5) Effective use of telephonic and email communications
6) Close working relationship with colleagues and customers
7) Communicate and work with all overseas Access World branches on Freight & Project leads to and from China

III. Preferred
1) Experience in 3PL/4PL logistics sector/Clearing & forwarding/General cargo/Mining/Renewable energy/Oil & Gas/Project Cargo is preferred
2) Have ability to attract new customer/business