At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.
Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we’re playing our part in a vital industry that keeps global communities doing, moving and growing. We’re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go ‘above and beyond’ to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment.
Apply your strategic thinking. Bring your passion to grow relationships. Collaborate with your team to deliver new, better ways to solve complex problems. Negotiate well. Maximise profit and productivity.
As the Account Manager, you will: - 制定及更新现有客户管理的维护策略、及具体计划的实施, 在公司和客户间建立和开发多渠道关系,从而发展并加强与客户的长期的战略合作关系; - 承担现有客户招标、合同谈判及签署,确保现有客户业务的稳定持续; - 负责现有客户商务支持的执行,确保现有客户业务的损益符合公司相关要求; - 监督现有客户合同执行状况,即时处理执行争议或异常,确保服务协议条款和履行符合双方合同约定; - 负责现有客户运作支持的沟通和执行,并监控执行情况,确保相关运作部门了解客户服务要求和执行差异,确保客户的服务要求得到有效满足; - 发展新业务,发展潜在客户
To be successful in this role, you will need: - 超过5年以上大型企业客户服务经理经验 - 丰富的仓储/运输等的物流运作知识 - 具备优秀沟通技巧和培训技巧 - 熟练英文听说读写 Be Connected With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.
Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.
You must be entitled to work in (insert country) and be prepared to undertake pre-employment checks including a criminal history check and medical.