MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES
- Handle daily work and projects under defined process with supervision.
- Be the quality focal point for the supplier activities directed toward process control and quality assurance of sourcing products, work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements.
- Work with suppliers on product/process continuous improvement via Kaizen and six sigma approach.
- Work closely with service providers on surveillance audit (quality system assessment, process capability analysis and during-process inspection etc.) for the suppliers and their sub-tier suppliers through quality tools to quality them and drive their continuous improvement.
- Follow up non-conforming from the supplier audit, during-process inspection, pre-shipment inspection, quality complaints from internal customers, product returns and safety recalls. Identify / drive root cause analysis, corrective action and preventive action implementation.
- Tracking, management and reporting for the assigned quality initiative programs.
- Work closely with cross functional teams to eliminate roadblocks & communication barriers that may affect quality and delivery requirements.
- Work closely with US QA team to manage service providers to ensure compliance to relevant requirements from Company Integrity Policy, QA Standard Operating Procedures and MSA.
- Be the internal data expert, develop algorithms and models using multiple programming languages to analyze datasets to derive business insight and improve quality improvement efficiency.
KNOWLEDGE, SKILLS, & EXPERIENCES
- ISO9001 auditor certified or trained is preferred.
- Six Sigma GB certified is a plus.
- Self-discipline, self-starter, ability to work in cross-functional & global team environment.
- Passion for excellence with high integrity, commitment to quality.
- Fluent in oral and written in English and Mandarin, willing to take frequent travel and work with suppliers.
COMPETENCIES
Functional Competencies
- Quality tools &Systems; Technical know how, product & manufacturing process; Data Analysis
General Competencies:
- Action Oriented；Collaborates；Customer Focus；Drives Results；Communicates Effectively